Sheryl MeyerS | General Operations Manager, Kut-Rite

WHAT IS YOUR BACKGROUND?
I have worked in various managing positions, from doctor’s offices, to selling real estate before joining Kut-Rite in 2004. I had gone to college for associate degree in business.

WHAT DID YOU DO BEFORE GETTING INVOLVED IN THE CONCRETE INDUSTRY?
I sold real estate, managed a chiropractic office and raised my two kids (full time mom)...until they went to school full time, then I went back to work full time.

HOW DID YOU GET THE POSITION YOU CURRENTLY HAVE?
I originally applied for the front office manager position (answering phones and taking orders), and then have been promoted through the years at Kut-Rite in the Sales Department.

WHAT IS YOUR FAVORITE ASPECT OF YOUR POSITION?
I love to talk to customer and know I have the knowledge to help them in difficult situations and/or selecting what their needs are for the season. It’s very rewarding when they call back and request that they speak with me directly, I have a great relationship with our current customers and continue to embrace this. I work for a great company and have the most respect for them, so working here is easy.

WHAT ASSOCIATIONS ARE YOU INVOLVED WITH?
Kut-Rite is involved in the ATSSA and also ARA Rental.

WHAT ARE YOUR GOALS AND AMBITIONS FOR YOUR POSITION?
My goals at Kut-Rite are to keep going strong and to keep learning everything I can in our industry and continue to offer customer support, the best equipment and products in the industry. I believe in our products and what we have to offer, and our support goes a long way. If you believe in what you offer and sell, there are no doubts that you won’t win that customer over.

WHAT TYPES OF CHANGES WOULD YOU LIKE TO SEE IN THE INDUSTRY?
I would like to see more women in the industry and more men to appreciate and respect our knowledge in this industry. I have met many men in this industry who need to be more educated as well, and they too need some help along the way.

WHAT IS YOUR ADVICE FOR OTHER WOMEN JUST ENTERING THE CONCRETE INDUSTRY?
Learn and absorb everything you can, the people you are surrounded by everyday can be great teachers, but make sure you keep your ears and eyes open to other options along the way. If uncertain about something never guess and give this information to a customer. Let them know you are uncertain about it and get back with them on the correct answer; they will respect you and your honesty. This also helps everyone in the long run and the customer appreciates your commitment in helping them through a situation. This will also create a bond between you and that customer —that you will go far and beyond to get answers to help assist them.